3rd May | The Star Sydney

Are defibrillators a liability for SMEs?

While Australian businesses aren’t legally required to have a defibrillator on-site, the equipment has been called ‘essential’ by advocacy groups and can certainly be life-saving – so should brokers be recommending the precautionary...
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How to help clients through the emotional toll of a major claim

Brokers are regularly tasked with helping clients through a stressful claims process but some cases are significantly more challenging than others and can even impact the wellbeing of those involved. Mandy (pictured above) and Robert Cooper...
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How a breastfeeding charity helped one broker's career

After more than 20 years in the industry, Mandy Cooper has chalked up broking and underwriting experience with some of Australia’s most prominent insurance players – now, she’s a director of the family-operated CPR Insurance Services and...
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Broker of the Year shares golden advice

Last month, the inaugural Insurance Business Awards recognised a range of industry players for their impressive achievements – and among them was Austcover CEO Maria Parry, who took home two accolades, including the prestigious Broker of the...
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What would you change about the insurance industry?

While insurance professionals are often passionate about the industry and committed to their career, it would be wrong to claim there aren’t any common complaints or widespread grievances. Insurance Business spoke to several major players to...
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